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Betting Rules

These Betting Rules explain the general conditions that apply when using Spade69 Casino to place bets or play eligible casino games. They should be read together with the applicable Terms and Conditions, Privacy Policy and Responsible Gambling information. By opening an account, depositing funds, placing a bet or using a game, you confirm that you have read and understood the rules that apply to your activity.

Spade69 Casino operates under two licences issued by the Philippine Amusement and Gaming Corporation (PAGCOR): an Offshore Gaming licence and an Electronic Gaming and Poker licence.

1. General betting requirements

Spade69 Casino is intended for eligible adult players in Australia who are legally permitted to participate in online gambling services. You must provide accurate, current and complete information when registering and whenever information connected with your account changes. You are responsible for keeping your account details up to date and for complying with the laws that apply to you.

You may only create and use an account in your own name. An account must not be opened, accessed or controlled for another person. You must not allow another person to use your login details, payment method or account balance. You are responsible for keeping usernames, passwords and other security information confidential. If you believe that your account has been accessed without permission, you should stop using it and contact the available support channel as soon as possible.

Age and identity checks may be required before an account can be used fully, before funds can be withdrawn or at another stage of the customer relationship. You may be asked to provide documents or information to verify your identity, age, location, source of funds or ownership of a payment method. If requested information is not provided, an account may be restricted while checks are completed.

  • You must be of legal gambling age and legally permitted to use the service.
  • You must not use the service if you are self-excluded or subject to a gambling restriction that prevents participation.
  • You must not use false, misleading, stolen or unauthorised information.
  • You must not use the service for unlawful activity, fraud, money laundering or financing criminal conduct.
  • You must not attempt to interfere with the website, games, payment systems or account controls.

2. Placing bets and using games

Before confirming a bet, check the selection, stake, odds or game details and any other information shown on the confirmation screen. A bet is generally treated as accepted only when it has been successfully recorded by the relevant system and a confirmation is displayed or otherwise made available. A selection placed in a basket or entered on a betting screen is not necessarily an accepted bet.

You should not assume that a bet has been accepted if you receive an error message, the connection is interrupted, the page does not refresh or no confirmation is shown. Check your account activity before attempting to place the same bet again. Duplicate bets may be recorded if you submit a request more than once, and each accepted bet may be treated separately.

The displayed odds, prices, game information and other betting details are provided for guidance before acceptance. Information may change before a bet is accepted. Technical, display or obvious pricing errors may be reviewed in accordance with the applicable Terms and Conditions. Where a material error affects a bet, the outcome may be corrected, voided or otherwise handled under the relevant rules.

Once accepted, a bet cannot normally be changed or cancelled unless a specific feature or rule allows this. Cash-out or similar features, where available, are subject to system availability and confirmation. A request to use such a feature is not effective until it has been accepted and recorded. The amount shown may change before confirmation, and a request may fail if the relevant event or game status changes.

Games, events and outcomes

Sports and event bets are settled using the official result or source selected under the applicable event rules. If an event is postponed, abandoned, cancelled or materially changed, the relevant market may be settled, voided or handled under the rules applying to that type of bet. Casino games are settled using the result generated by the relevant game system. You must review the information presented for the game or market before participating.

If a game or betting system stops during play, the recorded transaction and available system information will be reviewed. A bet or game round may be completed, cancelled or settled according to the applicable rules. A screenshot, browser display or personal record does not replace the official account and system records.

3. Stakes, balances and settlement

You must have sufficient available funds, or an otherwise approved balance, before placing a bet. Stakes are deducted from the account when the bet is accepted. Funds may be subject to transaction checks, wagering conditions or other restrictions described in the applicable offer or account terms. Promotional funds, if made available, are governed by their separate conditions and should not be assumed to have the same withdrawal or use rules as cash funds.

Results and returns are normally shown in the account history after the relevant game, market or event has been settled. Settlement can be reviewed if an obvious error, technical issue, integrity concern or incorrect result is identified. If an amount is credited in error, the amount may be removed from the account. You should notify support if you become aware of an incorrect credit or debit.

Withdrawals may be subject to identity verification, payment-method checks, account review and any requirements set out in the applicable Terms and Conditions. Funds may generally be returned only through an approved method and, where appropriate, to an account held in the registered player's name. The availability of a particular payment method can depend on location, account status and operational requirements.

  • Do not deposit funds using a payment method that you are not authorised to use.
  • Do not attempt to withdraw funds to another person's account without approval.
  • Review your account balance and transaction history regularly.
  • Keep records of bets, deposits, withdrawals and relevant confirmations.
  • Raise an account or settlement issue promptly so it can be reviewed.

4. Errors, complaints and responsible play

If you believe a bet was recorded incorrectly, a result was settled incorrectly or an account transaction is missing, review the account history first. If the issue remains, use the available support channel and provide enough information for the matter to be identified, such as the account details, relevant date, game or market and transaction reference where available. A review may include system records, payment records and the rules applying to the relevant activity.

Spade69 Casino may suspend or restrict an account where required for security, verification, responsible gambling, legal, regulatory, technical or operational reasons. An account may also be reviewed where activity appears unusual, dishonest, abusive or inconsistent with these rules. Any review is intended to protect players, the service and the integrity of betting activity.

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play and never gamble with money needed for living expenses. Avoid chasing losses, borrowing to gamble or playing while distressed, tired or affected by alcohol or other substances. Take regular breaks and stop if gambling is no longer enjoyable or feels difficult to control.

  1. Set personal spending and time limits before starting.
  2. Keep gambling separate from household, rent, bill and savings money.
  3. Do not increase stakes to try to recover previous losses.
  4. Use available account controls, breaks or self-exclusion options if you need time away.
  5. Seek independent help if gambling is causing stress, financial difficulty or problems in your relationships.

These Betting Rules are general information and may be supplemented by game-specific, promotion-specific or event-specific conditions. If there is an inconsistency, the applicable detailed terms may apply to the relevant activity. Rules may be updated from time to time, so check the current version before placing bets or using the service.